- Artificial Intelligence, Conversational Design, Customer Experience, Government and Public Services, Technology for the Common Good, The Business of UX
If Facebook can target ads based on your recent Google search history, shouldn’t the DMV be able to figure out that you’ve moved to a new address?
- January 14, 2020
- Artificial Intelligence, Business UX Leaders, Business Value and ROI, Conversational Design, Customer Experience, Design, Design Tools and Software, Empathy, Interaction Design, Interviews, Mobile Applications, Product design, Technology, The Business of UX, UX Business News, UX Education, Voice & Natural Language
“The rise in hiring conversational designers seems to be happening at a much faster clip than when companies started hiring internal UXers 10 years ago”
- Accessibility, Artificial Intelligence, Business Value and ROI, Cloud Computing, Conversational Design, Customer Experience, Design, Design Tools and Software, Development, Employee Experience, Enterprise Products, Information Design and Architecture, Interaction Design, Interface and Navigation Design, Internal Company Systems and Intranets, Product design, Prototypes, Requirements and Specifications, Software, Software as a Service, Technology, Voice & Natural Language
There’s a ton of noise, promises and exaggerations flying around. Here’s a breakdown of the sixteen conversational AI platforms in Gartner’s 2019 Market Guide.
- Artificial Intelligence, Business UX Leaders, Business Value and ROI, Conversational Design, Design, Empathy, Interface and Navigation Design, Product design, Psychology and Human Behavior, Strategy, Voice & Natural Language
Imagine a world in which AI researchers, visionaries, venture capitalists, and startup founders are predominantly female.
- November 26, 2019
- Artificial Intelligence, Conversational Design, Customer Experience, Design, Development, Emotion, Empathy, Interaction Design, Psychology and Human Behavior, Voice & Natural Language
Because the outcome of an AI system is dependent on the information it’s trained on, ensuring a system presents a nuanced perspective can be tricky.
- Conversational Design
Pairing new technologies with human assistants will result in tremendous new products which promise to enhance our lives.
